The War for Talent: It's Time to Capture the Heart

In today’s competitive talent landscape, your best recruitment strategy may be employee retention. Dr. Jim Harris’ five principles, including Capture the Heart, remind us that empathy is essential to engaging and retaining your team. By fostering open communication, creating partnerships, and driving learning, you can build a culture where employees feel valued. Empathy, especially through tools like the Enneagram, helps leaders understand their team’s perspectives, making it possible to retain top talent.